The Fulfilment House Due Diligence Scheme is a government initiative to protect consumers and businesses when they buy from non-EU-based digital marketplaces. If you’re an e-commerce business based in the UK that fulfills orders from outside Europe, you must be a member of this scheme to avoid breaching consumer rights laws.
What is the Fulfilment House Due Diligence Scheme?
The Fulfilment House Due Diligence Scheme (FHDFDS) is a scheme that allows businesses to register with the Department of Rural Development and Land Reform (DRDLR) following the FHDFDS Act.
This scheme aims to provide a practical framework for reliable delivery of rural service delivery. It also promotes transparency, accountability, and good governance by ensuring compliance with prescribed standards for all services delivered by licensees under its purview.
The policy objectives include:
- Ensuring that licenses are granted only to those who meet appropriate standards;
- Protecting consumers from unfair practices by licensees, and * Protecting public funds from fraud or maladministration
How to get involved in the Fulfillment House Due Diligence Scheme?
If you are a Fulfillment House Due Diligence Scheme member and want to sign up for it, please get in touch with us. We will be happy to assist you in achieving this goal. You can also sign up for the scheme online by visiting our website at www.fulfillmenthouseduediligencescheme.com or by emailing us at [email protected]
Who is eligible for the Fulfilment House Due Diligence Scheme?
The Fulfilment House Due Diligence Scheme is only available to UK-based digital marketplaces that fulfill orders outside the EU.
You must be a member of the Fulfilment House Due Diligence Scheme, have been in operation for at least one year, and be subject to routine processing by your supplier.
When must my business be on the Fulfilment House Due Diligence scheme?
- You must be on the Fulfilment House Due Diligence (FH-D) scheme if you fulfill orders outside the EU or sell products or services in the EU.
- Suppose your business sells products and services outside the European Union (EU). In that case, your customers would likely include people living within the EU but who might also live elsewhere in the world – for example, someone living in Australia might buy a product from an Australian company via Amazon’s website and have it delivered by courier service to their address in England. For such an arrangement between two parties who are not parties themselves under these Regulations (i.e., sellers), where one party delivers goods into another country other than Great Britain, where there is no control over those goods by either party during transit through another country; therefore requiring them both apply as per Section 9(1)(a)(ii),(iii).
You must join the Fulfillment House Due Diligence Scheme if you’re a UK-based digital marketplace and fulfill orders outside the EU.
You must join the Fulfillment House Due Diligence Scheme if you’re a UK-based digital marketplace and fulfill orders outside the EU.
The scheme was set up to help businesses that sell online but do not sell physical products (like books) or who only process payments for their customers. It’s also aimed at companies selling for other businesses, such as affiliate programs where an individual promotes products through social media channels.
There are two ways to join: directly with us or via our partner brands, such as Amazon Smile and eBay Giving Works.
Conclusion
We hope this guide has helped you understand the Fulfilment House Due Diligence Scheme and how it can help improve your business. It’s important to remember that if you’re a UK-based digital marketplace and fulfill orders from outside the EU, you must be a member of the Fulfilment House Due Diligence Scheme.
